Home Based Agent Show: Event Schedule

9:00 AM - 9:50 AM

Mickey Smith
Primary Hub

60 Websites in 60 Minutes - Tools that you will go home and use IMMEDIATELY

Presented by:
Mickey Smith, Primary Hub

This session will be a rapid-fire introduction to 60 Web sites in 60 minutes showing you how to find and use these extremely helpful sites to manage your travel business and grow your sales. And, speed-writing skills are not required youll receive a handout listing the sites during the seminar!

Accredited Training

9:00 AM - 11:50 AM

Bernie Blomquist MCC/CTC
(CLIA)

CLIA Training - Principles of Professional Selling

Presented by:
Bernie Blomquist MCC/CTC (CLIA)

Geared towards the frontline counsellor who has experience, but wants to sharpen sales skills. This seminar will enable participants to: qualify a client and identify motives; recommend cruises with confidence; effectively dispel any concerns that prospective passengers may have; and apply these techniques toward closing more cruise sales.

Earn up to 15 Credits, enrollment in certification not required to attend.

10:00 AM - 10:50 AM

Moderated by:

John Hawks

Targeting Niche Markets in Building Your Client Base

Moderated by: John Hawks

Topics to be discussed:

Incentive Travel - Mary Lyn Klein

Wine & Culinary Travel - Michael Schrobat

Care-Giver Cruises - Patrick Toal

Fundraising Cruises - Martha Powell



11:00 AM - 11:50 AM

Understanding Errors & Omissions Insurance

Presented by:
Steve Levin, Senior Vice President , Berkely Agency, Ltd.

Are you properly insured? Do you know what your policy covers? Do you know what your Host Agency's policy covers? Attend this session designed to help you better understand Errors & Omissions insurance. It will also touch on how to avoid being sued as well as what to do when you face legal action."



11:50 AM - 1:00 PM

Lunch

1:00 PM - 1:50 PM

Moderated by:

Anita Pagliasso
OSSN Western Regional Manager & President and Founder of Ticket To Travel

The Niche Product YOU!

Presented by:
Anita Pagliasso OSSN Western Regional Manager & President and Founder of Ticket To Travel

Anita Pagliasso has run a home-based travel agency since 1992. She is also the author of the popular book How I Made a Small Fortune as a Home-Based Travel Agent and the CD Anitas Tool Box for Home-Based Agents. In addition, Anita is OSSNs Western Regional Manager and writes the Working from Home column for Agent@Home Magazine. This presentation will show agents how to build business and credibility by creating a professional image and creating a lasting connection with potential clients. Her visual presentation will include examples of many of the tips she has used to build her own successful home-based travel business.

What really makes you stand out
Learn rapid fire answers to why a client should book with you
Selling yourself first before quoting the price
How to get others to market for you for FREE
How to make an effective presentation
Branding yourself and portraying a professional image
Easy and fun marketing ideas starring YOU

1:00 PM - 1:50 PM

Mike Daly
Creative Solutions, Inc.

Creating a Game Plan for Sales Success and Increasing Group Sales

Presented by:
Mike Daly, Creative Solutions, Inc.

Specifically focused on the Who, Where, How and Why of Group Sales, youll walk away armed and with Sales Techniques to help you close more Group Sales. You will hear powerful ideas and be given tactical solutions to grow revenue for your business.

2:00 PM - 2:50 PM

Bob Stalbaum
President
Strategies for Success

How to Survive & Thrive No Matter What The Economy May Be

Presented by:
Bob Stalbaum, President, Strategies for Success

With ongoing reductions in supplier commissions, a weak economy and world conditions what they are today, many in our industry are justifiably feeling very dispirited and un-empowered. Yet, there are many things that are totally within our power to control which, when implemented, can result in an almost immediate 30 to 40% increase in sales and revenues.

In this seminar, youll learn, from a true industry expert, of the opportunities you are missing which when corrected, can help you maximize the potential of what you already have. You'll gain knowledge on how to dramatically improve the results you get from your current sales, customer service and marketing efforts to make your agency survive and thrive no matter what the economy may be.

2:00 PM - 2:50 PM

Kelly Monaghan
OSSN

How to Think Like a Salesperson

Presented by:
Kelly Monaghan, OSSN

Most travel agents are drawn to the industry by their love of travel. Few become agents because they long to sell things. And yet, success as a travel agent means success at selling. Kelly Monaghan draws on his background as a sales trainer for some of the country's largest corporations to introduce a number of simple concepts that will have you thinking like a salesperson in no time.